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| Do you know that these 10 facilities are given for free in all petrol pumps? |
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In today’s time, petrol and diesel have become one of the basic facilities because if you have a vehicle, then without petrol / diesel, your work cannot be done, that’s why even after touching such heights, the price of petrol does not reduce its prestige. I have found that we often have to go to the petrol pump to get petrol filled, but the petrol/diesel for which you pay, there are many such facilities which are given free of cost to the consumer and do you have the right to take them? Do you know about those features? You must be thinking that yes, we know that we can get free air in our vehicle in petrol pump, but we want to tell you that apart from air in petrol pump, you are given 9 free facilities, just need To know them and to ask for them.
So today we are going to tell you all those 10 facilities which you get in petrol pump for free, let’s know quickly. Team The Hindustan Today
1. Washroom facility- It is necessary to have a clean washroom in every petrol pump so that if a customer needs it, he does not get disturbed and can use it.
2. Facility of Fasted Box- Yes, this is also a free facility available in the petrol pump, which should be given to the customer by the owner of the petrol pump and the fasted box should contain all the emergency medicines and no medicine should be expired and its Care should be taken.
3. Free air filling- Yes, you can get air filled in the petrol pump for free, for this you do not have to pay any money and it is very important to have an air filling machine and an air filling worker in the petrol pump.
4. Phone call facility- Yes, you must be thinking that we did not know about free call facility, that is why we are telling you that 1 free call facility for emergency in any petrol pump Is given.
5. Having a Complaint Box in Petrol Pump- It is very important to have a suggestion/idea/complaint box in every petrol pump so that if any customer does not like any facility of the petrol pump or has any suggestion for the petrol pump, he/she can write to this box. Can use
6. Safety devices and bucket filled with sand- It is very important to have safety devices and fire stop cylinder as well as bucket filled with sand in every petrol pump to avoid any accident.
7. Drinking Water- Clean water should be available for drinking in the petrol pump, then for this the petrol pump owner R.K. O. Or voters can install coolers.
8. Right to know the price of petrol and diesel- Every customer has the right to know the price of petrol and diesel and for this the petrol pump driver cannot deny you.
9. Right to collect bill- Every customer has the right to collect machine generated bill, for this the petrol pump driver cannot refuse you.
10. Right to know the quality and quantity- Every customer has the right to know the quality and quantity of petrol and diesel, for this it is necessary to have a liter jug in the petrol pump.
What to do if a petrol pump driver refuses to provide these facilities?
Now let’s talk about what we have just told you about the free facilities provided by the petrol pump, if a petrol pump does not provide these 10 facilities then where should you complain about it?
By the way, the petrol pump driver will not refuse to provide any of these facilities on your demand, but if he refuses or you feel that any of these facilities are not being provided by the petrol pump driver, then you can complain about it. PG Portal www.pgportal.gov.in or you can complain by visiting the company’s website or by calling the company’s customer care number or by sending a written message through post can do.